It's one thing to start a CS organization and another to scale it. And this is even more true when the size of your customers is increasing at the same time.

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It's one thing to start a CS organization and another to scale it. And this is even more true when the size of your customers is increasing at the same time.

Share

It's one thing to start a CS organization and another to scale it. And this is even more true when the size of your customers is increasing at the same time.

It's one thing to start a CS organization and another to scale it. And this is even more true when the size of your customers is increasing at the same time.

Share

You're learning how to serve enterprise customers while your own start-up is becoming an enterprise itself. We're excited to be joined by Jennifer Murray, VP of Customer Experience at Nitro, William Goff, VP of Customer Success at Partnerize, and Mikko Honkanen, Co-Founder of Vainu who will share their experiences and best practices on scaling a CS organization.

They discuss: how CS changes as your organization grows, the skillset of an Enterprise CSM, how to know the evolving needs of your customers, and the challenges of going global.

You're learning how to serve enterprise customers while your own start-up is becoming an enterprise itself. We're excited to be joined by Jennifer Murray, VP of Customer Experience at Nitro, William Goff, VP of Customer Success at Partnerize, and Mikko Honkanen, Co-Founder of Vainu who will share their experiences and best practices on scaling a CS organization.

They discuss: how CS changes as your organization grows, the skillset of an Enterprise CSM, how to know the evolving needs of your customers, and the challenges of going global.

You're learning how to serve enterprise customers while your own start-up is becoming an enterprise itself. We're excited to be joined by Jennifer Murray, VP of Customer Experience at Nitro, William Goff, VP of Customer Success at Partnerize, and Mikko Honkanen, Co-Founder of Vainu who will share their experiences and best practices on scaling a CS organization.

They discuss: how CS changes as your organization grows, the skillset of an Enterprise CSM, how to know the evolving needs of your customers, and the challenges of going global.

You're learning how to serve enterprise customers while your own start-up is becoming an enterprise itself. We're excited to be joined by Jennifer Murray, VP of Customer Experience at Nitro, William Goff, VP of Customer Success at Partnerize, and Mikko Honkanen, Co-Founder of Vainu who will share their experiences and best practices on scaling a CS organization.

They discuss: how CS changes as your organization grows, the skillset of an Enterprise CSM, how to know the evolving needs of your customers, and the challenges of going global.

An abstract render of a Planhat customer profile, including timeseries data and interaction records from Jira and Salesforce.

Thought-leading customer-centric content, direct to your inbox every month.

An abstract render of a Planhat customer profile, including timeseries data and interaction records from Jira and Salesforce.

Thought-leading customer-centric content, direct to your inbox every month.

Thought-leading customer-centric content, direct to your inbox every month.

Thought-leading customer-centric content, direct to your inbox every month.