As the industry shifts towards recurring revenue, Cisco and its partners lead the way.

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As the industry shifts towards recurring revenue, Cisco and its partners lead the way.

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As the industry shifts towards recurring revenue, Cisco and its partners lead the way.

As the industry shifts towards recurring revenue, Cisco and its partners lead the way.

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But how do you create a great customer experience in a time of intense transformation? And how can you capitalise on the current turbulence to strengthen your business in the long run?

Watch Mikael Casserberg, Partner Transformation Lead at Cisco, Lisa Milnes, Client Success Director at Natilik and Ben Gardner, Customer Success Manager at Planhat as they discuss: customer experience and customer success within the Cisco ecosystem, building a sustainable lifecycle practice to drive recurring revenue, comparing customer success strategies, Cisco, managed services and SaaS.

But how do you create a great customer experience in a time of intense transformation? And how can you capitalise on the current turbulence to strengthen your business in the long run?

Watch Mikael Casserberg, Partner Transformation Lead at Cisco, Lisa Milnes, Client Success Director at Natilik and Ben Gardner, Customer Success Manager at Planhat as they discuss: customer experience and customer success within the Cisco ecosystem, building a sustainable lifecycle practice to drive recurring revenue, comparing customer success strategies, Cisco, managed services and SaaS.

But how do you create a great customer experience in a time of intense transformation? And how can you capitalise on the current turbulence to strengthen your business in the long run?

Watch Mikael Casserberg, Partner Transformation Lead at Cisco, Lisa Milnes, Client Success Director at Natilik and Ben Gardner, Customer Success Manager at Planhat as they discuss: customer experience and customer success within the Cisco ecosystem, building a sustainable lifecycle practice to drive recurring revenue, comparing customer success strategies, Cisco, managed services and SaaS.

But how do you create a great customer experience in a time of intense transformation? And how can you capitalise on the current turbulence to strengthen your business in the long run?

Watch Mikael Casserberg, Partner Transformation Lead at Cisco, Lisa Milnes, Client Success Director at Natilik and Ben Gardner, Customer Success Manager at Planhat as they discuss: customer experience and customer success within the Cisco ecosystem, building a sustainable lifecycle practice to drive recurring revenue, comparing customer success strategies, Cisco, managed services and SaaS.

An abstract render of a Planhat customer profile, including timeseries data and interaction records from Jira and Salesforce.

Thought-leading customer-centric content, direct to your inbox every month.

An abstract render of a Planhat customer profile, including timeseries data and interaction records from Jira and Salesforce.

Thought-leading customer-centric content, direct to your inbox every month.

Thought-leading customer-centric content, direct to your inbox every month.

Thought-leading customer-centric content, direct to your inbox every month.